At Koneksa Health Inc. (“Koneksa”), protecting the privacy of everyone with whom we work is part of our commitment to improving health.
Scope of This Document
Applicability of Other Privacy Policies
Study Site Coordinators
If you are a study site coordinator or other study site personnel using Compare as part of a Study with which you are involved, refer to your contract with the Study sponsor for further details.
If you are visiting our corporate website (this website) to learn more about Koneksa, this document applies to you.
Koneksa complies with all applicable national and international clinical and data privacy and security regulatory requirements. In particular, this includes a commitment to comply with the General Data Protection Regulation (GDPR) (beginning May 25, 2018), as well as the EU-US Privacy Shield and the Swiss-US Privacy Shield requirements.
With regard to the EU-US Privacy Shield and Swiss-US Privacy Shield in particular, Koneksa complies with the EU-US Privacy Shield Framework and Swiss-US Privacy Shield Framework (“Privacy Shield”) as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union (EU), the United Kingdom (UK), and/or Switzerland to the United States in reliance on Privacy Shield. Koneksa has certified to the Department of Commerce that it adheres to the Privacy Shield Principles with respect to such information.
Information We Collect
Our website is hosted by a third-party platform and maintained by Koneksa personnel. We use third party cookies to collect traffic data about visitor patterns. When you visit our website, we collect the following data:
- type of device (e.g., phone)
- type of browser (e.g., Firefox®)
- source (e.g., internet search, paid web advertisement)
- high level geography (e.g., USA)
The legal basis for collecting this data is that we use this information to ensure that our corporate website is available and functions correctly for the most common devices and browsers our visitors use to visit the website. Additionally, we use information about how you arrived at the Koneksa website (e.g., you searched yourself, you clicked an advert online) to inform our marketing strategy and advertising investment.
If you choose to provide us with your email address by completing the “Contact Us” form, you acknowledge and accept that you are providing this email address to us for the purpose of enabling us to contact you and that we may freely choose to do so. Koneksa does not disclose any data we may collect on you to any other organizations, other than in fulfilling the requirement that our organization may need to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, noting that Koneksa is liable in cases of onward transfers to third parties.
If you are interested in knowing whether you have provided us with your personal data (i.e., your email address), you are advised to inquire of Koneksa directly, whereby Koneksa thus fulfills your right to access your personal data.
How to Ask a Question or Raise a Concern
In compliance with the Privacy Shield Principles, Koneksa commits to resolve complaints about our collection or use of your personal information. EU, UK, and Swiss individuals with inquiries or complaints about our Privacy Shield policy should first contact Koneska at:
Koneksa Health Inc.
199 Water Street
New York, NY 10038
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, contact our US-based third-party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
You may have the option to select binding arbitration for the resolution of your complaint under certain circumstances, provided you have taken the following steps: (1) raised your compliant directly with Koneksa and provided us the opportunity to resolve the issue; (2) made use of the independent dispute resolution mechanism identified above; and (3) raised the issue through the relevant data protection authority and allowed the US Department of Commerce an opportunity to resolve the complaint at no cost to you. For more information on binding arbitration, see US Department of Commerce’s Privacy Shield Framework: Annex I (Binding Arbitration).
We will investigate and attempt to resolve any complaints or disputes regarding the use or disclosure of your personal data within thirty (30) calendar days of receiving your complaint.
Firefox® is a registered trademark of the Mozilla Corporation. More information can be found on this list of trademarks.
Effective Date of This Policy
February 17, 2021